Privacy policy

Coca-Cola ParkLives


Privacy Policy

LAST UPDATED:  June 21 2018


I. General Privacy statement

The following privacy notice (the "Privacy Notice") sets out our policy for processing your personal data that we collect through our website at (the "Website"). is a site operated by Beverage Services Limited ('Coca-Cola Great Britain') ("we" and “Coca-Cola ParkLives”). Our registered office is 1A Wimpole Street, London, W1G 0EA.

NV Coca-Cola Services SA, with registered office at Chaussée de Mons 1424, 1070 Brussels ("CCS"), is the data controller (within the meaning of EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, hereinafter referred to as the "General Data Protection Regulation"), responsible for processing your personal data in connection with the Website (hereinafter referred to as "we", "us" and "our").


II. What personal data do we process and why?

We process personal data collected via the Website. Personal data shall mean any information relating to an identified or identifiable natural person (in the sense of the General Data Protection Regulation).

Coca-Cola ParkLives collects the following information:

⦁Name and title

⦁Email address

⦁Date of birth

You must not submit any personal information relating to other people through this site.  Instead, you must ensure those other people submit their own personal information to us directly, including for example by using this site alongside you.  If – despite this warning – you do submit personal information relating to other people to us through this site - we will take this to mean that you represent that you have their prior authority and explicit consent to do so, including in order for us to use their personal information in accordance with this Privacy Policy.

III. What we do with the information collected

Website visits

We collect the following personal data when you visit the Website, whether you are a registered user of the Website or not:

⦁IP address

⦁Information on your device (e.g. screen size)

⦁(social) Network user ID, if you use social network plug-ins (e.g. “Like” button)


⦁Website's usage (i.e. how you interact with our Website)

⦁Public content you may have posted on, or through the Website

We will use your IP address, as well as cookies, to collect this personal data:

⦁IP address: Your IP (internet protocol) address is a number unique to your computer which is automatically allocated to it by your Internet-Service Provider (ISP). Every time you visit the Website, your IP address is automatically logged and recorded in our server log files, which show the time(s) at which you visited the Website and the individual page(s) you viewed. The processing of your IP address is explained in our Cookie Policy accessible here

⦁Cookies: the processing of your personal data obtained via the use of cookies is explained in our Cookie Policy accessible here when the processing of your personal data collected via the use of cookies is strictly necessary to ensure that the Website properly functions, or to provide you services you have asked for, you can accept or refuse our use of cookies by clicking on the pop-up link when you log in to our website.

You will not be requested to log in or provide personal details in order to access the Website. You can be required to log in to access certain features.

Process activity bookings

We collect the following personal data when you visit and register for the website. 

⦁Name and title

⦁Email address

⦁Date of birth

We only use this personal data in order to process activity bookings and keep records internally.

Legal basis for processing: Our legitimate interest to process your bookings.


IV. What transfers of personal data outside the European Economic Area do we carry out?

To achieve the purposes described in this Privacy Notice, we transfer your personal data to the following countries outside the European Economic Area ("Third countries") that are deemed to ensure an adequate level of protection under article 45 of the GDPR: The US

- Standard data protection clauses adopted by the EU Commission under article 46 paragraph 2 of the GDPR (click here to access the EU Commission's decision on standard contractual clauses for transfers to processors established in Third countries); and

- EU-U.S. Privacy Shield for transfers to entities located in the United States (click here to access to the EU Commission's decision pertaining to the EU-U.S. Privacy Shield).

To obtain any relevant information regarding any transfers of your personal data to Third countries (including the relevant transfer mechanisms), please contact our Data Protection Officer (DPO) at the following address: Viale T. Edison 110/B – Sesto San Giovanni (MI), Italy,

V. Security

We have instituted a number of security measures and tools for ensuring that personal data under our control is protected against loss, misuse or modification. Even though we do our best to protect your personal data, we cannot guarantee the safety of all of the information you provide via the Website or in connection with it. If you have reason to believe that your interaction with us is no longer secure (e.g. if you are worried about the security of any user account you have with us), you will need to inform us immediately about any issues you may be experiencing by contacting us using any of the options under "Contact Us" in the Website. Please note that contacting us by post will delay us in dealing with the problem and may therefore also delay our response.

VI. Links to other websites

The Website is linked to third-party websites. Linked sites hosted by third parties, including sites belonging to our affiliates, are outside our control and we do not therefore assume any responsibility for the data protection practices applied by those third parties. Such links are provided purely for your convenience and do not imply that the relevant third-party site is endorsed by us. Whenever you provide payment information or other personal data through one of these third-party websites, the relevant transaction will take place on the relevant third-party website and not on ours and any personal information provided by you will be collected and checked in accordance with the relevant third party's data privacy policy. It is therefore important that you are aware of the data privacy policies and practices of those third parties.

VII.     What are your rights as regards our processing of your personal data, how can you exercise them and how YOU can you contact us?

You have the right:

⦁to be provided with a copy of any personal data that we hold about you, with certain related information;

⦁to require us to update or correct any inaccurate personal data, or complete any incomplete personal data;

⦁You also have the right, in certain circumstances:

⦁to object to the processing of your personal data;

⦁to require us to delete your personal data;

⦁to "restrict" our processing of your personal data, so that it can only continue subject to very tight restrictions; and

⦁to require personal data which you have provided to us, and which are processed based on your consent or the performance of a contract between you and us, to be "ported" to you or to any recipient designated by you.

If you wish to exercise any of your above rights to information, correction, deletion of data, restriction of data processing, rights to objection, to have your data transferred or processing of your data blocked, you can contact us using one of the options below.

1.You can send us an email to the following address:

2.You can call us on 0800 22 7711

3.You can write to the following address:

Consumer Interaction Center

PO Box 73229


E14 1RP

4.You can contact our Data Protection Officer at the following email address:

5.Please specify clearly which information you would like us to review or amend.

6.In accordance with article 77 of the General Data Protection Regulation, you will continue to have a right to lodge a complaint with the relevant supervisory authority (in particular in the Member State of your habitual residence, place of work or place of the alleged infringement) if you are of the opinion that any of your personal data is processed in a manner constituting an infringement of the General Data Protection Regulation [or the new Federal Data Protection Act (BDSG-neu)]

VIII.    How long do we keep your Personal Data?

We intend to keep your personal data accurate and up-to-date. We will delete the personal data that we hold about you when we no longer need it.

We keep your personal data that we use for the purposes described in this Privacy Notice for a period of 2 years maximum, except where legal requirements imposing that we keep your personal data longer or less longer apply.

To know how long we keep cookies in your terminal equipment, please refer to our Cookie Policy

IX.      Changes to this PRIVACY NOTICE

You can find out when this Privacy Notice was last amended by checking at the top of this page.

All considered changes to this Privacy Notice shall be communicated to you well in advance of the changes actually taking effect.

This Privacy Notice is the sole authorised notice of CCS concerning its approach to the collection of personal data through the Website and for the use made of such personal data by us. Any summaries of this Privacy Notice generated by third-party software or in any other way (for example, in connection with "Platform for Privacy Preferences" or "P3P") shall have no legal effect and are in no way binding upon us. They may not be used as a substitute for this Privacy Notice and shall not supersede or modify it.

X.       Applicable law

This Privacy Notice is governed by and shall be construed in accordance with the laws of Belgium and any other applicable laws in the European Union.